Natural Hair Design by Jessica Portz

Booking terms

Fair & binding

So there’s enough time and calm for every guest, a few transparent rules apply to appointments with us. Here’s an overview.

01

Booking

For a binding appointment we need your phone number (mobile is best) and an email address. We use these to remind you automatically – 48 hours before by email and 24 hours before by text message.

02

Deposit

A deposit of 100 € is required for CURLSYS® haircuts and bridal styling. It is credited 100 % towards the price of your appointment. If the deposit is not received at least one week before the appointment, we reserve the right to cancel it on our side.

03

Cancellation & no-show fees

For all appointments: in the event of a short-notice cancellation we charge a cancellation fee.

  • Less than 48 hrs before50 € flat
  • Less than 24 hrs before50 % of the planned services, but at least 50 €

We clarify the details together before your first appointment – it’s best to get in touch personally. You’ll find a full overview of all services and prices on the services page.